Coronavirus (COVID-19) Please note, from 6pm on 13th March 2020, any new Saga Travel Insurance policies will not provide cover for any claim caused by or relating to Coronavirus Disease (COVID-19). Our award winning holidays and cruises now offer more peace of mind:. Optional travel insurance is included on all overseas holidays. Peace of mind. We understand that this may not possible at the moment because of restrictions in your area or if you are self-isolating. We've all settled into this new way of working, so we are still here as usual even during these new lockdown measures. If you are a key worker and you now have to travel to more than one place of work because of the COVID-19 outbreak, you are automatically covered for business use driving to multiple workplaces without the need to inform us. Or perhaps you’re just waiting a little longer to book your dream trip or relaxing getaway. You can also view any important documents we might have sent you online by logging into your MySaga account. Bank holidays 8:30am - 5:00pm. We round-up your coronaavirus travel refund rights . (A study revealed that 74 per cent of Saga’s customers would not take out travel insurance if it did not include a Covid-19 policy.) What travel insurance covers coronavirus? They are available and happy to help. If your vehicle breaks down, assistance is still available 24/7. Elsewhere, your travel insurance will cover the cost of emergency medical treatment. If you have purchased the optional Saga Holidays Travel Insurance after 00:01am on Friday 3rd April, 2020, the following applies: Yes, you can buy a new single-trip or annual multi-trip travel insurance policy from Saga. Importantly, there is no excess or charge to pay for using the service. ** Close Relative: Mother, father, sister, brother, wife, husband, civil partner, daughter, son, grandparent, grandchild, parent-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, step parent, step child, step sister, step brother, foster child, legal guardian, common law partner (defined as living together at the same address and including same sex relationships) or fiancé/fiancée. If someone is now staying with you for a similar reason related to the pandemic, then you don’t need to tell us about this, and your cover will continue as normal. If you've already purchased a Saga Travel Insurance policy and would like to check what cover you have in place regarding coronavirus, please visit our coronavirus update page or check your Policy Book. Saga Travel Insurance is underwritten by Great Lakes Insurance SE, UK Branch, which meets our high standards of quality and service. Your cover will still be valid, provided the service is completed when it's reasonable and safe to do so. Both Saga's single trip and annual multi-trip policies include emergency medical cover and repatriation if you fall ill with coronavirus while on your trip, cancellation if you receive a positive test result for COVID-19 within 14 days of your trip's departure date and abandonment if you test positive while you're away and need to cut your trip short. Before you leave, make sure your home is secure and, if you have one, activate your security alarm. For information on our additional cancellation rights, please refer to section 11 of our booking conditions. If you need to make a new claim, please don't hesitate to call our team on the number above, and we will do all we can to help. It depends on the date of your policy. Announcing the move, Saga … Travel insurance policies are there to cover your holiday costs that you cannot get back from any other source. As a result, we will continue to provide the extra services and benefits introduced earlier this year in response to the COVID-19 pandemic: This benefit is usually paid for each night spent in an NHS hospital when eligible treatment was not performed privately. Unfortunately, we are unable to provide a time frame due to the continuation of the pandemic, but we will communicate any developments to our customers on an ongoing basis. If you’re using your car to support friends, family or neighbours affected by COVID-19, such as delivering groceries or medication, this has always been covered as standard under social, domestic and pleasure use (as long as you're not making a profit from it). If you have an email address, please let us know and we can email you to keep in touch about key updates. It is important that the scenarios set out below are read alongside the full terms and conditions contained in your policy booklet. You can update your contact details here. All of our holidays are backed by our Reassurance Promise, and are ABTA and ATOL protected. Defaqto 5 Star rated travel insurance for over 70s. Saga, the travel and insurance company for the over-50s, has cancelled all cruises until May in response to the growing coronavirus threat. It’s possible to purchase Saga Travel Insurance up to a year in advance, so as long as your return date is within 12 months, you’ll be able to get a quote online. Stronger Minds has trained counsellors you can talk to who offer help and treatment for anxiety, stress or other mental health concerns (not available with Saga HealthPlan Support). Will I be covered if my trip is within the UK? If you need to get in touch with us for any other reason, please visit our contact us page. Saturday 9:00am - 5:00pm. This offer is not available for repeat prescriptions, and it may be withdrawn at any time. 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